Terms of Service

1. Introduction and Acceptance

Welcome to OPORITY LIMITED (Company Number: 15783178), a company registered in England and Wales. These Terms of Service ("Terms") govern your use of our website and services, including web design, website creation, consulting, and Meta advertising services.

By accessing or using our website (https://opority.com) and our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access our website or use our services.

These Terms apply to all visitors, users, and others who access or use our services, whether as a guest or registered user.

2. Description of Services

OPORITY provides the following services:

• Web Design Services: Custom bespoke web design and development
• Website Creation: Package-based website creation services (Base, Plus, Max packages)
• Consulting Services: Business growth consulting including social media management, 1:1 coaching, and team consultancy
• Meta Advertising Services: Facebook and Instagram advertising campaign management
• Strategy Calls: Complimentary strategy consultations via Calendly booking

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts and Registration

Certain features of our website may require you to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Immediately notify us of any unauthorized use of your account
• Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or misleading.

4. Service Agreements and Contracts

When you engage our services, the following terms apply:

• Quotations: All quotations are valid for 30 days unless otherwise stated
• Acceptance: A binding contract is formed when you accept our proposal or pay a deposit
• Scope of Work: All projects will have a clearly defined scope of work documented in writing
• Project Timeline: Timelines are estimates and may vary based on project complexity and client responsiveness
• Client Responsibilities: You agree to provide timely feedback, content, and materials necessary for project completion
• Revisions: Revision limits and processes will be specified in individual service agreements

5. Payment Terms

The following payment terms apply to all services:

• Currency: All prices are quoted in British Pounds (GBP) unless otherwise stated
• Deposits: A non-refundable deposit (typically 50%) is required before work commences
• Payment Schedule: Payment schedules will be outlined in individual service agreements
• Final Payment: Final payment is due before delivery of final files or project launch
• Late Payments: Late payments may incur interest charges and result in suspension of services
• Refunds: Deposits are non-refundable; refund policies for other payments will be specified in service agreements
• Additional Work: Any work beyond the agreed scope will be quoted and invoiced separately

6. Intellectual Property Rights

7. Permitted Use and Restrictions

You may use our website and services for lawful purposes only. You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction (including but not limited to copyright laws)
• Transmit any viruses, malware, or other malicious code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services or servers
• Copy, reproduce, or redistribute our website content without permission
• Use automated systems (bots, scrapers) to access our website
• Impersonate any person or entity or misrepresent your affiliation
• Harass, abuse, or harm another person or entity

8. Third-Party Services and Links

Our website and services may contain links to third-party websites or integrate third-party services, including but not limited to:

• Calendly (appointment booking)
• Supabase (authentication and database)
• Meta Platforms (advertising services)

We are not responsible for the content, privacy policies, or practices of third-party websites or services. Your use of third-party services is at your own risk and subject to their terms and conditions.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of our business relationship. This obligation survives the termination of any service agreement.

Confidential information does not include information that: (a) is or becomes publicly available through no breach of this agreement; (b) was rightfully in the receiving party's possession before disclosure; or (c) is required to be disclosed by law.

10. Warranties and Disclaimers

11. Limitation of Liability

To the maximum extent permitted by law, OPORITY shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of business opportunities
• Loss of data or information
• Business interruption
• Cost of substitute services

Our total liability for any claims arising from our services shall not exceed the total amount paid by you to us for the specific service giving rise to the claim during the 12 months preceding the claim.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under UK law.

12. Indemnification

You agree to indemnify, defend, and hold harmless OPORITY, its directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Content or materials you provide to us
• Your use of our services
• Your violation of any applicable laws or regulations

13. Termination

We reserve the right to suspend or terminate your access to our website and services at any time, without notice, for any reason, including but not limited to:

• Breach of these Terms
• Non-payment of fees
• Fraudulent, abusive, or illegal activity
• Request by law enforcement or government agencies

Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive, including intellectual property rights, warranty disclaimers, indemnification, and limitations of liability.

14. Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with UK GDPR and Data Protection Act 2018.

We also use cookies and similar technologies as described in our Cookie Policy.

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date at the top of this page. Your continued use of our website and services after changes become effective constitutes acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. If you do not agree to the modified Terms, you must stop using our website and services.

17. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and OPORITY concerning your use of our website and services, superseding any prior agreements or understandings.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions.

19. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

20. Assignment

You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

21. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes arising out of or relating to these Terms or your use of our services.

22. Dispute Resolution

Before initiating any legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us. We will attempt to resolve the dispute informally through good faith negotiations.

If we cannot resolve the dispute within 30 days, either party may pursue formal legal remedies.

23. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

• Company Name: OPORITY LIMITED
• Company Number: 15783178
• Registered in: England and Wales
• Award: Rated Top 3 Advertising & Marketing StartUp in the East Of England 2025
• Contact Method: Book a Strategy Call