Terms of Service

1. Introduction

Welcome to OPORITY LIMITED (Company Number: 15783178), registered in England and Wales.

These Terms of Service ("Terms") govern your use of our website (https://opority.com) and all services provided by OPORITY LIMITED ("Opority", "we", "us", "our").

By accessing our website or engaging our services, you agree to these Terms and our Refund & Cancellation Policy.

If you do not agree, you must not use our services.

2. Services

We provide professional digital services including but not limited to:

• Paid advertising management
• Website design and development
• Consulting and advisory services
• Custom services
• Monthly retainers
• One-time project services

We reserve the right to modify, suspend, or discontinue services at any time.

3. Formation of Contract

A legally binding agreement is formed when:

• You accept a proposal in writing, OR
• You sign a service agreement, OR
• You submit payment for services

By submitting payment, you confirm that you have read and agree to these Terms and our Refund & Cancellation Policy.

4. Payment Terms

• All prices are quoted in GBP unless otherwise stated.
• Deposits may be required prior to commencement.
• Deposits are non-refundable.
• Final payment is due before delivery of final assets unless otherwise agreed.
• Late payments may result in suspension of services.

Accepted payment methods may include Stripe, bank transfer, PayPal, cryptocurrency, or other agreed methods.

5. Refunds & Cancellations

Refunds, cancellations, store credit, and termination terms are governed by our Refund & Cancellation Policy.

That policy forms part of these Terms.

6. Client Responsibilities

Clients agree to:

• Provide required materials, access, and approvals in a timely manner
• Cooperate with agreed strategies
• Maintain clear communication

Failure to provide required materials does not entitle the client to a refund.

7. Cooling-Off & Immediate Service Commencement

Where applicable under consumer protection laws, clients expressly request immediate commencement of services upon payment.

By engaging our services, clients acknowledge that once service delivery begins, any statutory right to cancel may be waived to the extent permitted by law.

Nothing in these Terms removes mandatory legal rights where applicable.

See our Refund & Cancellation Policy for full details.

8. No Performance Guarantees

We do not guarantee specific financial results, advertising performance, revenue outcomes, or return on ad spend.

Marketing performance depends on external variables beyond our control.

9. Intellectual Property

Upon full payment, clients own final deliverables created specifically for them.

We retain rights to:

• Pre-existing frameworks
• Internal systems
• Methodologies
• Portfolio usage (unless otherwise agreed)

10. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim shall not exceed the amount paid for the service giving rise to the claim in the 12 months preceding the claim.

We are not liable for indirect, incidental, or consequential damages.

Nothing excludes liability that cannot legally be excluded under English law.

11. Termination

We may suspend or terminate services for:

• Non-payment
• Breach of agreement
• Fraudulent or abusive behaviour
• Unjustified chargebacks

Termination does not entitle the client to a refund unless required by law.

12. Governing Law

These Terms are governed by the laws of England and Wales.

Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.